Charles Webster Shepard, MD

We have been seeing Dr Shepard for quite a few years now for my child's VSD. He makes the whole process so smooth and easy to understand for ALL....both as parents and for my son as the patient. Something that can be a complex issue/topic, he explains in a manner that leaves no confusion. Dr. Shepard is very personable, and great with my son. He takes the necessary time to hear all your questions and concerns so you walk away from your appointment with nothing unanswered and knowing the plan moving forward. Dr. Shepard is AMAZING!! We are always happy with him.

Dr Shepard was phenomenal! He was extremely thorough and made sure we knew what was happening every step of the way. I cannot express how grateful we are to the care that he provided.

He listened and acknowledged our concerns.

Very personalable

He genuinely cares about my child and explains conditions that my child has in a way that I can understand. He listens and provides answers to my questions.

Everyone was very kind, patient and caring towards my daughter. They took the time to really explain. What they were doing and why.

Very easy to get to, parking was not a problem, and the demeanor of staff was very positive. The time the doctor spent with us was great and very thorough explanations.

The provider explained everything things and listened to us, also give us options

He is listener, explaining everything in easy way.

We always feel so heard & cares for by Dr. Shepard. We know we can wholeheartedly trust him with our childs care & care plan.

Dr. Shepard was very patient and he listened well and he took the time to better understand the situation that my daughter was dealing with, period.

Excellent service

Dr. Shepard is a caring and kind doctor who spends a lot of time helping us with our son's heart condition.

Front desk, very professional, helpful, friendly, and everyone very friendly

I can't give high enough praises for every interaction our family has with Children's Hospital. Every member of the staff is kind and caring from our first interaction to the last. Most importantly, they are all contributing to a better and healthier life for my son.

It was just very comforting. The doctor was very involved and ran tests to make sure about everything, very thorough, felt very

They are thorough, personal and communicate things well.

We were so excited to establish care with Dr. Shephard. He took care of our son many years ago in the ICU after his heart surgery, and when our original cardiologist retired, Dr. Shephard was the first person we thought of. At our visit, he took more time than he needed to, and was so helpful and patient with our son, who is not particularly excited to get an echo that day. Thank you for everything.

He takes the time to explain the condition and is open for questions. My daughter feels comfortable with him.

Dr. Shepard has been so kind throughout this entire process. He really listens to all of my questions and thoroughly explains everything. He is very sweet with my daughter as well. She enjoys each visit. The front desk staff was very friendly and engaged very sweetly with my daughter.

He shows he cares about the patient and expresses reassurance of his ability to provide genuine care. He also explains the medical literature to educate us and I left feeling that I wasn't confused or that I didn't have additional questions about the health and care for my child.

Kind, patient, answered all of our questions, didn't rush through the appt.

We always feel cared about, heard, and confident in the care plan with our Cardiologist. Being a heart parent is a hard journey, and having an amazing Cardiologist lightens the burden.

We have been really happy with this provider. We are consulting this provider, Dr. Shepard, for a while now for my daughter, and absolutely he is fully thorough, discuss about options, what to look for in the future, and kind of what should be the treatment plans. and takes the time to answer any questions, worries, concerns that we have. So highly recommend Dr. Charles Shepherd for any parent looking for a provider for their kid. Thank you.

Absolutely gives each patient the knowledge, expertise, concern and confidence at each visit! Explains all aspects and possible outcomes. As a parent, we felt completely taken care of!

Good communication, listens well and answers questions

Everyone was great!

Our X-ray technician was great-he had a new Disney movie playing and made our little One feel comfortable!

In the last 7 years it has been super bringing my grandson for his heart check-up. I gave great confidence. We love Dr. shepard!!

He was kind, attentive, and answered questions in an easy to understand manner.

I was very happy with the experience. I felt our concerns were heard and we got the care needed.